Skip to main content
Posted 01 August, 2026

Category Customer Senior Analyst

CGR Services
Auckland, AUK, NZ Full Time
Reference: 551dc7e87aade0fc

Job Description

Category Customer Senior Analyst The Kraft Heinz Company•Auckland,Newmarket Description Category Customer Senior Analyst Opportunity to grow your career with Kraft Heinz! Collaborative and dynamic work environment Kickstart Your Career with Kraft Heinz! Are you looking to grow your career in Sales? Do you want to join a dynamic team with a proven track record of internal growth and career advancement opportunities? We have an exciting permanent opportunity for a Category Customer Senior Analyst to join our Sales team, based in Auckland, New Zealand. The Company The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. Key position responsibilities include, but not limited to: Support the Category Customer Manager with processand analysisfor formation of Joint Business and Joint Category plans AligningKH and Customer strategies and activities over18 monthhorizons Detailed knowledge and understanding of the performance byretailerfor the categories Kraft Heinz participates in, with primary focus on Balance/Protect Categories Support the risks and opportunities process by developing and monitoring retailer-oriented plans through cross-functional initiatives, collaborating with Finance to close gaps against the plan, Complete monthly review of market share and scan for internal routines and planning Support the objective setting and R&O process for Must Win/Grow range reviews Supportthe development of stories and sell-in for customer-facing workshops and range reviews in partnership with Sales, Category Revenue, and Category Development. Consult on customer target setting for new product launches, including distribution and margin assumptions Identify risks and develop retailer-oriented plans, ensuring effective communication of category strategies and assumptions with sales, marketing, and demand planning teams. Support the formation of deletion defense stories to ensure optimal range review outcomes, aligned with category strategiesand retailerobjectives. Support withcustomer planning, focusing on segmentation, ranging gaps, and promotional activation. Collaborate with Category Development and Marketing teams to make ranging category decisions to support Kraft Heinz strategic objectives. Develop and leverage tools, processes, insights, and systems capabilities related to range, shelf layout, and distribution performance. What you'll bring: Strong commercial acumen ideally through direct experience in Sales or Category management Customer facing experience to sell plans to customers Strong interpersonaland presentationskills to influence and sell recommendations internallyand externally Action-focused mindset with proven ability to deliver through others Quantium,Circanaor Dunnhumby experience Advanced Excel and Power Point Promotion and/or range modelling Systems knowledge a plus: Nielsen/IRI Scan/Panel (e.g. Temple, UNIFY), Demantra, JDA, Tableau,Quantium, Dunnhumby 2+years of working experience in Category Management and Shopper insights, Key Account Management or Sales related function. FMCGexperience isdesired. Ready to make an Impact? Location(s) Newmarket - Auckland Description Category Customer Senior Analyst Opportunity to grow your career with Kraft Heinz! Collaborative and dynamic work environment Location: Auckland, New Zealand. Kickstart Your Career with Kraft Heinz! Are you looking to grow your career in Sales? Do you want to join a dynamic team with a proven track record of internal growth and career advancement opportunities? We have an exciting permanent opportunity for a Category Customer Senior Analyst to join our Sales team, based in Auckland, New Zealand. The Company The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. Key position responsibilities include, but not limited to: Support the Category Customer Manager with processand analysisfor formation of Joint Business and Joint Category plans AligningKH and Customer strategies and activities over18 monthhorizons Detailed knowledge and understanding of the performance byretailerfor the categories Kraft Heinz participates in, with primary focus on Balance/Protect Categories Support the risks and opportunities process by developing and monitoring retailer-oriented plans through cross-functional initiatives, collaborating with Finance to close gaps against the plan, Complete monthly review of market share and scan for internal routines and planning Support the objective setting and R&O process for Must Win/Grow range reviews Supportthe development of stories and sell-in for customer-facing workshops and range reviews in partnership with Sales, Category Revenue, and Category Development. Consult on customer target setting for new product launches, including distribution and margin assumptions Identify risks and develop retailer-oriented plans, ensuring effective communication of category strategies and assumptions with sales, marketing, and demand planning teams. Support the formation of deletion defense stories to ensure optimal range review outcomes, aligned with category strategiesand retailerobjectives. Support withcustomer planning, focusing on segmentation, ranging gaps, and promotional activation. Collaborate with Category Development and Marketing teams to make ranging category decisions to support Kraft Heinz strategic objectives. Develop and leverage tools, processes, insights, and systems capabilities related to range, shelf layout, and distribution performance. What you'll bring: Strong commercial acumen ideally through direct experience in Sales or Category management Customer facing experience to sell plans to customers Strong interpersonaland presentationskills to influence and sell recommendations internallyand externally Action-focused mindset with proven ability to deliver through others Quantium,Circanaor Dunnhumby experience Advanced Excel and Power Point Account management experienceadvantageous Promotion and/or range modelling Systems knowledge a plus: Nielsen/IRI Scan/Panel (e.g. Temple, UNIFY), Demantra, JDA, Tableau,Quantium, Dunnhumby 2+years of working experience in Category Management and Shopper insights, Key Account Management or Sales related function. FMCGexperience isdesired. Ready to make an Impact? Location(s) Newmarket - Auckland #J-18808-Ljbffr

Sign up for Job Alerts