Sales & Customer Specialist

Based at our Te Rapa office and warehouse, you'll be the main point of contact for many of our valued customers, ensuring they receive excellent service while helping grow sales across our established accounts. While there is an opportunity to develop new business, this role is primarily focused on nurturing existing customer relationships and identifying opportunities to expand within our current customer base. Your responsibilities will include: Managing and growing relationships with existing customers Providing exceptional customer service by phone and email Following up enquiries and identifying sales opportunities Maintaining accurate customer information within our CRM system Coordinating sales promotions and marketing initiatives Monitoring customer activity and identifying opportunities for growth Preparing sales reports and sharing customer feedback with the business owner Attending trade shows, customer visits, and industry events when required Working closely with our warehouse and administration teams to ensure a great customer experience #J-18808-Ljbffr