Job Description
I-MED is seeking a Contact Centre Team Leader at Anglesea Medical Centre, Hamilton. This full-time permanent role runs Monday to Friday with shifts between 7am and 5pm. You will lead a high-performing team, shape the customer experience for patients and referrers, and drive service excellence across the contact centre. As a leader you will coach, mentor and develop team members, monitor KPIs, and collaborate with stakeholders to deliver operational objectives in a fast-paced healthcare #J-18808-Ljbffr
