Counter Sales - Rotorua

We are looking for a friendly, reliable, and customer-focused Counter Sales individual to join our team. This role is ideal for someone who enjoys face-to-face customer interaction and has a passion for delivering excellent service to our valued customers, primarily electricians, in the residential, commercial, and industrial sectors while supporting sales at the counter. Reporting to the Branch Manager, you will play a key part in delivering exceptional customer service by recommending the right products, providing tailored quotes, and ensuring customer satisfaction. Key responsibilities include: Serving customers over the counter, phone and email re: sales orders and enquiries Sourcing products to suit customer’s needs, returns and credits Picking goods and collection of cash/payment from counter customers Supporting the maintenance of branch standards (stock, cleanliness, shelves, etc) General administration of all stock data and records, and merchandising duties Ensuring Health & Safety protocols are adhered to at all times. The hours for this role are Monday to Friday, worked between the operating hours of 7.30am – 5.00pm. There is also requirement on occasion to work outside these hours for customer engagement and events. The Ideal Candidate: You’ll fit right in if you: Enjoy working with people and building genuine connections Communicate clearly and work well as part of the team Proven experience in sales or a customer-facing role A collaborative mindset and respect for doing things the right way What we Offer: Ongoing training and professional development Supportive and collaborative team environment About Ideal Electrical Suppliers: For over 90 years the team at Ideal Electrical have provided outstanding customer service and solutions to professionals in the electrical wholesaling industry. Our extensive nationwide network from Whangarei to Invercargill services the electrical supply needs of the residential, commercial and industrial sectors, providing technologically advanced products in lighting, data and solar. But what really sets us apart? We believe in the Power of Connection — making experiences easy for our customers and each other. When you join us, you’re not just taking a job. You’re joining a team that values relationships, growth, and doing great work together. Ready to make an Impact? Applications will be reviewed as they are received with the aim of filling this position as soon as possible. Please Note: Applicants must have the legal right to work in New Zealand. Ideal Electrical Suppliers NZ 5 subscribers Hirer responsiveness Salary match Number of applicants Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? What's your expected annual base salary? How many years' experience do you have as a Counter Sales Person? How much notice are you required to give your current employer? Do you have customer service experience? At Ideal Electrical, we’re more than an electrical wholesaler – we’re a team that believes in the Power of Connection, making experiences easy! For over 85 years the team at Ideal Electrical have provided outstanding customer service and solutions to professionals in the electrical wholesaling industry. Our extensive nationwide network from Whangarei to Invercargill services the electrical supply needs of the residential, commercial and industrial sectors, providing technologically advanced products in lighting, data and solar. At Ideal Electrical, we’re more than an electrical wholesaler – we’re a team that believes in the Power of Connection, making experiences easy! For over 85 years the team at Ideal Electrical have provided outstanding customer service and solutions to professionals in the electrical wholesaling industry. Our extensive nationwide network from Whangarei to Invercargill services the electrical supply needs of the residential, commercial and industrial sectors, providing technologically advanced products in lighting, data and solar. Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr