Customer Services Planner

Come and make a difference with us At Western Bay of Plenty District Council, everything we do is about making the everyday better — and helping our communities thrive, now and into the future. Western Bay is a District undergoing significant growth and transformation. From planning for future communities to delivering the infrastructure that supports them, we’re focused on getting the fundamentals right — and preparing for what comes next. We’re also focused on our people. At Western Bay, we believe in investing in and empowering our teams to grow, lead, and achieve their goals. Because when our people thrive, our communities do too. If you're motivated by making the everyday better, helping people thrive, and leaving things better than you found them — we’d love to hear from you. The opportunity Be the go-to person for customer planning and resource consent enquiries. Help customers to navigate District Plan maps, rules and the resource consent application process. Help shape better planning and resource consent processes and guidance for our customers. Work closely with Council’s resource consent planners and assist with pre-application meetings, information requests and business improvements. To set you up for success, you’ll have A relevant qualification in planning, resource management, or equivalent. Strong communication skills and the ability to explain information clearly. Enjoyment of a fast-paced environment and the ability to manage competing demands. A customer focused approach and confidence dealing with a variety of enquiries. What we offer Five weeks annual leave Flexible work arrangements and a pet friendly work environment Sick leave on commencement of employment Learning and development opportunities Access to wellbeing resources and workplace support Free onsite parking Applicants for this position should have NZ residency or a valid NZ work permit. For further information please call Rebecca Harrison – Team lead Consents Services on0800 926 732. Want to know who the Western Bay of Plenty District Council is? It's simple. We’re a Council of real people, just like you – and we’re here to make a real difference. Whether it’s reuniting dog owners with their lost pups, asking communities what they think of policies, responding to community emergencies, or designing playgrounds – we’re part of everyday life. In fact we provide nearly 40 services! We work hard every day to make this a great place to live for all. For our whenua. For our communities. For our people. #J-18808-Ljbffr