Job Description
The University of Waikato seeks an experienced technology leader to join ITS as Associate Director Service Operations. Based at Hillcrest Campus, you will lead Service Desk, Service Delivery and ICT Procurement teams to deliver responsive, customer-focused digital services across the University. You will drive operational improvements, guide ITIL-based practices, and partner with the CIO and vendors to shape a secure, resilient, future-ready IT environment for teaching, research and student #J-18808-Ljbffr
