Business Systems Analyst

Our vision is a healthy environment and a resilient and prosperous community. About The opportunity | Ko te āheinga: We are looking for a Business Systems Analyst to joinour Business Support team within the Information, Communication & Technology (ICT) section, Corporate Services Group. This is a permanent, full-time opportunity based in Napier. The Business Support team ensures production systems run effectively while equipping Council units with the right tools, driving process improvements, implementing small application changes, and delivering data and reporting to support efficient operations. In this position, you will work closely with Hawke’s Bay Civil Defence Emergency Management (HB CDEM) to support the development and integration of systems that enable effective information sharing and coordination across councils, government agencies, partners, mana whenua, and communities. At the same time, you will maintain and enhance existing organisational systems, ensuring that all business solutions—new and existing—are fit for purpose, cost-effective, and meet the evolving needs of HB CDEM, HBRC, and end users. You will lead investigative work to uncover, analyse, and prioritise business requirements, translating them into streamlined processes and improvements across systems, data management, and organisational practices. Collaborating closely with the Projects team, you will also contribute to the delivery of strategic initiatives while driving continuous improvement. Your work will help ensure new systems are successfully adopted by collaborating with users, delivering clear training, conducting thorough testing, and creating simple guides that build confidence and support. About you | E pā ana ki a koe: We are looking for someone who thrives at the intersection of technology and business. You will be a natural problem-solver with a sharp analytical mind and a passion for delivering customer-centric solutions. You will also have: A Relevant Bachelor’s degree or equivalent tertiary qualification. 4-8+ years of experience in a similar role/relevant industry. A strong understanding and experience with enterprise technologies such as Microsoft SharePoint, Teams and the Power Platform. Excellent interpersonal skills with the ability to initiate and engage effectively at all levels. Valid driver’s licence required. The salary range for this role is between $88,995 to $104,700 and will depend on the qualifications and experience of the successful candidate. Other benefits of working for our team include: Flexible working options to support work/life balance 5 weeks annual leave after 3 years 4% superannuation after 3 years Life insurance and income protection Subsidised eye tests and lenses, flu vaccinations, and other well‑being initiatives Strong commitment to developing and upskilling people within a supportive working environment. See a full list of our staff benefits here As an equal opportunity employer, we are dedicated to creating a welcoming and inclusive environment. We recognise that collaborative and innovative organisations depend on having a workforce made up from a diverse range of perspectives and experiences. We're all about excellence, and we encourage open communication – if you need any specific support, just let us know! Our main goal is to empower each person to share their unique talents to contribute to the outcomes for our community. This commitment ensures that our workplace is a dynamic and progressive space where everyone can flourish. HBRC is responsible for Civil Defence emergencies and as such, all staff may be called upon to support the response. We focus on prioritising: Kia koi, kia toitū hoki te maha? Actually the original text is "Kia koi, kia toitū hoki te ma**? The original states "Kia koi, kia toitū hoki te whakamahinga o te whenua|Climate-smart and sustainable land use." #J-18808-Ljbffr