PR & Media Relations Manager

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves. Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change. About the Opportunity | Mō tēnei tūranga As the PR & Media Manager you will lead the delivery of proactive and reactive public relations, media relations and external communications activity that protects and strengthens Fonterra's reputation. Reporting to the Head of PR & Media Relations, you will be responsible for day-to-day media engagement, developing compelling external communications, managing media enquiries, supporting issues and crisis communications, and providing insight on media sentiment and emerging risks. The role acts as a trusted communications advisor to senior leaders, partnering closely with the COO and their leadership team to shape media positioning, support issues management and deliver strategic external communications activity. As an individual contributor, you will provide matrix leadership across workstreams, agencies, subject matter experts and internal stakeholders to ensure the delivery of high-quality, coordinated communications outcomes. You are an experienced communications professional with a bachelor’s degree (or equivalent) in Communications, Public Relations, Journalism, Media, Business, Politics, or a related field. You have successfully led media responses, developed external messaging, advised stakeholders, managed reputation and issues communications, and delivered PR outcomes through matrix teams, agencies or external partners. You are a confident communicator who builds trusted relationships and influences a diverse range of stakeholders. Resilient and solutions-focused, you stay calm under pressure, navigate sensitive issues with professionalism and take a proactive approach to identifying and managing risks. You thrive in environments where priorities can shift quickly and time-sensitive issues require agility and responsiveness. You're comfortable providing support outside standard business hours, including evenings and weekends when critical communications or business needs arise. To support close stakeholder engagement and effective issues management, this role requires a regular onsite presence of 4-5 days per week. At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone - no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz. We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance: Fair and equitable pay Health and well-being programs (medical, mental health support) Work-life balance options (flexible/hybrid working where possible) Employee recognition Support for community involvement and cultural connection To learn more, visit Fonterra Careers. A Career of Opportunities | Ngā Mahi At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here. Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together. Together, we're shaping a future of inclusion | He Wāhi mō te Katoa Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions). Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth. If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou. #J-18808-Ljbffr