Logistics Operations Specialist

Join Miele New Zealand and play a pivotal role in ensuring our premium appliances are available when and where our customers need them. As the Logistics & Operations Specialist, you'll be responsible for optimising inventory, supporting the Sales team and driving operational excellence across our supply chain. Working closely with internal stakeholders and third-party logistics providers, you'll combine analytical thinking with relationship management to improve inventory performance, enhance operational efficiency and deliver exceptional customer outcomes. This is an exciting opportunity to make a real impact within a collaborative, fast-paced environment. Your Responsibilities Manage inventory across multiple stock categories, ensuring optimal stock availability, integrity and efficient product lifecycle management Coordinate sales support activities including order processing, display stock management, point-of-sale distribution and customer enquiries Build strong relationships with Sales teams, third-party logistics providers and business partners to ensure seamless operations Monitor inventory performance through stocktakes, cycle counts, reconciliations and proactive inventory planning Manage the returns process, including approvals, reconciliations and root cause analysis to identify opportunities for continuous improvement Develop KPI reporting and operational insights to support business decisions and improve supply chain performance Collaborate with Australian planning teams and New Zealand stakeholders to drive efficiency, reduce waste and optimise inventory investment What We Are Looking For Must-have Experience in inventory management, supply chain, logistics or operations Strong analytical and problem-solving skills with excellent attention to detail Proven ability to build strong relationships with internal and external stakeholders Excellent organisational and time management skills with the ability to manage multiple priorities Intermediate Microsoft Office skills, particularly Excel Nice-to-have Experience managing third-party logistics (3PL) providers Experience in sales operations or commercial support Exposure to inventory reporting, KPI analysis and root cause analysis Experience with ERP systems such as ASW, Cognos or similar business systems Quarterly Life Leave - one paid day each quarter to recharge Personal development and career opportunities Experience meaningful recognition for both individual accomplishments and team successes #J-18808-Ljbffr