Consents Support Officer

Provide administrative support to our Consents Planners Join a team protecting Canterbury's natural environment Supportive and collaborative culture About Environment Canterbury As a regional council, we are responsible for managing natural resources including air, soil, water and land. We work in partnership with mana whenua Ngāi Tahu to protect the health of our environment to ensure a sustainable and prosperous future for our region. Job Type: Permanent | Full Time Location: Christchurch, New Zealand Job Category: Administration and Office Provide administrative support to our Consents Planners Join a team protecting Canterbury's natural environment Supportive and collaborative culture Kaunihera Taiao ki Waitaha | About Environment Canterbury As a regional council, we are responsible for managing natural resources including air, soil, water and land. We work in partnership with mana whenua Ngāi Tahu to protect the health of our environment to ensure a sustainable and prosperous future for our region. The region’s evolving environmental and political context means we will continue to be agile and adaptive, as we respond to regulatory and environmental changes. Our mahi (work) is organised around the delivery of our three core services: Environmental Regulation and Protection Community Preparedness and Response to Hazards Public Transport Council plays an important role in responding to national legislation and policy changes – this mahi is part of our operating environment and is embedded in our everyday mahi. The current proposals from central government are significant, and Council is working through the opportunities and implications. However, our mahi must continue to deliver our three core services for our partners, communities and te taiao (environment). Kōrero mō te Tūranga | About the Role We're looking for a highly organised and customer-focused person to join our Consents Planning team. In this pivotal role, you'll provide administrative and operational support that enables the efficient processing of resource consent applications while ensuring compliance with legislative requirements and statutory timeframes. You’ll work closely with planners, applicants, consultants and internal stakeholders to deliver a high-quality customer experience and help the team achieve its strategic and operational objectives. Key Responsibilities Include Supporting administration tasks of resource consent applications Maintaining accurate regulatory records, databases and reporting systems Managing documentation and workflow across the team ensuring timeframes are met Responding to customer enquiries and resolving issues with a customer‑first approach For more information on this role, please refer to the job description at the bottom of the advert. Mōu | About You You’ll be someone who thrives in a fast-paced environment, and takes pride in delivering accurate, high-quality work. With strong communication skills and a collaborative mindset, you’ll build positive relationships with a wide range of stakeholders while maintaining exceptional attention to detail. Your ability to navigate systems, understand processes, and provide excellent customer service will make you a valued member of the team. Mātau ā-Wheako | Experience You’ll Bring At least 3 years’ experience in a professional, customer-focused administration or support role Strong attention to detail and the ability to manage complex information accuratelyWell-developed written and verbal communication skills Intermediate to advanced Microsoft Office skills and confidence using databases and systems Demonstrated success in roles requiring a high level of accuracy and organisation Experience with or knowledge of resource management legislation would be an advantage. Ngā hua o te Mahi i te Kaunihera Taiao ki Waitaha Working at Environment Canterbury Our Mahi Is Underpinned By Our Values Kaitiakitanga (stewardship) Pononga (integrity) Manaakitanga (people first) Whanaungatanga (collaboration) Māiatanga (can do) We understand and embrace a diverse workforce; this diversity will enable us to better serve our people, our community, and our greatest taonga, the environment. We value everyone’s contribution, diverse thinking, and skills. We're on a journey to become a treaty partner of excellence, including incorporating te ao Māori into our work. We offer supportive opportunities to develop capability in this area and encourage our people to use kaupapa Māori, mātauranga Māori, and te reo Māori in our daily work. We welcome you with an open heart & mind, wherever you are on your personal te ao Māori journey. Ko ētahi atu kōrero | Additional Information For a confidential chat about this role, please contact Kiri Kirkwood on 027 203 2478. Applications close on Sunday 16 August 2026 . Applications will be reviewed as we receive them, and interviews may take place before the close date. We reserve the right to close advertising early. Short‑listed candidates will be required to complete an interview process, reference checks, and a criminal check. Further background checking will be required when relevant to the role. We are committed to creating a diverse, inclusive, and authentic workplace. If you’re excited about this role but don’t meet every qualification in the job description, we still encourage you to apply. Me mahi tahi tātou - Together we can Job Description #J-18808-Ljbffr