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Posted 04 August, 2026

Digital Product Lead

Kiwibank
Wellington, WGN, NZ Full Time
Reference: 508d2874352c5d03

Job Description

Help shape a high impact web product and shape customer experiences Grow your product leadership career in a purpose-led bank Gain a variety of experience across platforms, flexing between strategic thinking and delivery Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter. At Kiwibank, our purpose is Kiwi making Kiwi better off. As a Web Product Lead, you will play a key role in shaping the future of Kiwibank.co.nz, creating customer centred digital experiences that help more Kiwi thrive. Working within a squad, you will influence meaningful outcomes, grow your product leadership capability, and help deliver innovative solutions that make a genuine difference for customers. Alongside exciting career opportunities, you will be supported by a workplace that values wellbeing, flexibility, growth and belonging. Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters. As our Web Product Lead, you will help drive the innovation and growth of Kiwibank.co.nz by leading customer centred development initiatives and partnering with internal teams and external vendors to deliver business critical outcomes. Working with the Product Manager, you will translate business strategy into actionable plans, refine and prioritise user stories, manage backlogs, facilitate agile ceremonies, contribute to solution design, testing and change management activities. Your ability to balance strategic thinking with detailed delivery, championing continuous improvement, agile ways of working, and customer focused outcomes, will help shape exceptional digital experiences for Kiwi. Ko tātou tēnei. Kia hāpai i ō pūkenga |This is us. Where your expertise matters. For this role we’re looking for a customer-focused digital product leader who thrives on collaboration, innovation and delivering meaningful outcomes. We would love to hear from you if you have experience in the following: Proven experience leading complex, business critical initiatives across digital platforms ideally some of which is with CMS-based platforms Experienced in product leadership, technical business analysis or similar product delivery roles Strong understanding of agile delivery practices, ceremonies and backlog management Confident in translating strategy into clear requirements, user stories and customer centred solutions Experienced in working across business and technology teams to deliver digital enhancements Strong stakeholder engagement skills with the ability to influence and build trusted relationships Proficient in balancing strategic thinking with detailed delivery execution in complex environments Strong written and verbal communication skills with a proactive, collaborative and people centred approach Experienced in continuous improvement, change management and customer focused product delivery Help shape a high impact web product and shape customer experiences Grow your product leadership career in a purpose-led bank Gain a variety of experience across platforms, flexing between strategic thinking and delivery Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter. At Kiwibank, our purpose is Kiwi making Kiwi better off. As a Web Product Lead, you will play a key role in shaping the future of Kiwibank.co.nz, creating customer centred digital experiences that help more Kiwi thrive. Working within a squad, you will influence meaningful outcomes, grow your product leadership capability, and help deliver innovative solutions that make a genuine difference for customers. Alongside exciting career opportunities, you will be supported by a workplace that values wellbeing, flexibility, growth and belonging. Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters. As our Web Product Lead, you will help drive the innovation and growth of Kiwibank.co.nz by leading customer centred development initiatives and partnering with internal teams and external vendors to deliver business critical outcomes. Working with the Product Manager, you will translate business strategy into actionable plans, refine and prioritise user stories, manage backlogs, facilitate agile ceremonies, contribute to solution design, testing and change management activities. Your ability to balance strategic thinking with detailed delivery, championing continuous improvement, agile ways of working, and customer focused outcomes, will help shape exceptional digital experiences for Kiwi. Ko tātou tēnei. Kia hāpai i ō pūkenga |This is us. Where your expertise matters. For this role we’re looking for a customer-focused digital product leader who thrives on collaboration, innovation and delivering meaningful outcomes. We would love to hear from you if you have experience in the following: Proven experience leading complex, business critical initiatives across digital platforms ideally some of which is with CMS-based platforms Experienced in product leadership, technical business analysis or similar product delivery roles Strong understanding of agile delivery practices, ceremonies and backlog management Confident in translating strategy into clear requirements, user stories and customer centred solutions Experienced in working across business and technology teams to deliver digital enhancements Strong stakeholder engagement skills with the ability to influence and build trusted relationships Proficient in balancing strategic thinking with detailed delivery execution in complex environments Strong written and verbal communication skills with a proactive, collaborative and people centred approach Experienced in continuous improvement, change management and customer focused product delivery For marketing purposes, the title of the role has been changed in the ad. The position title of this opportunity is Web Product Lead For more detailed information on the role, please see the attached Position Description: Web Product Lead Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter. Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi. We are Kiwi making Kiwi better off and that means you too! #J-18808-Ljbffr

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