Quality Assurance Coordinator | Kaituitui Kounga

Work options: Flexible Some flexible and hybrid employment options Shape quality. Support compliance. Make a difference. Nelson City Council is looking for a highly organised and proactive Quality Assurance Coordinator to join our Regulatory Building team. This is an exciting opportunity to take ownership of the systems, processes, and initiatives that support our Building Consent Authority (BCA) accreditation and quality assurance framework. You'll work collaboratively across the organisation to ensure compliance with regulatory requirements, strengthen quality practices, and drive continuous improvement. About Nelson City Council | E pā ana ki te Kaunihera o Whakatū Our vision for Whakatū Nelson is a creative, prosperous and innovative city. Our community is inclusive, resilient, and connected – we care for each other and our environment. About the role | Kō tēnei tūranga mahi Reporting to the Manager Building, you'll be responsible for maintaining and enhancing the BCA Quality Assurance Management System, maintaining key relationships and providing excellent customer service both internally and externally while supporting Council's ongoing accreditation obligations. Key Responsibilities Include Managing and maintaining quality systems, procedures, and documentation Undertaking and coordinating internal audits and accreditation activities Monitoring legislative and regulatory changes Maintaining compliance records, registers, and reporting requirements Providing quality assurance advice, training, and support to staff Supporting continuous improvement initiatives across regulatory services Building strong relationships with internal stakeholders, external agencies, and customers About you | Ko ngā pūmanawa ō You’ll Bring Excellent relationship-building, customer service and communication skills Experience working with quality assurance or quality management systems Strong process improvement and documentation skills Experience undertaking and coordinating audits and compliance activities Confidence using business systems, databases, Microsoft Office, and digital tools Relevant work experience in business, administration, quality management, IT, or related field. A related qualification and/or knowledge of the Building Act, Building Code, or regulatory environments will be highly regarded What we offer | Ko ngā painga mōu Wellbeing leave, platforms and initiatives A fully subsidised health insurance scheme A flexible workplace including hybrid working arrangements to support work-life balance Generous leave provisions Learning and professional development opportunities Access to various employee benefits and discounts Opportunities to contribute to meaningful projects that shape our community’s wellbeing and future Mountains, beaches and national parks at your doorstep If you’re passionate about quality, compliance, and continuous improvement and want to help shape the future of Nelson, we’d love to hear from you. Applications close | Rā whakakapi Sunday 16th August 2026. Applications will be reviewed as received, and the vacancy may close early if a suitable candidate is found. We encourage you to apply without delay. For further enquiries | Ina he pātai anō, whakapā mai Please reach out to Mark Hunter, Manager Building on [email protected] At Nelson City Council, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels safe, valued, and has a true sense of belonging. We welcome applications from people of all backgrounds, including those from diverse ethnicities and cultures, LGBTQ+ communities, neurodivergent individuals, and people with disabilities. If you require any assistance with your application, please don’t hesitate to get in touch. #J-18808-Ljbffr