Cafe Manager

Cafe Manager – Full Time

Due to business growth and increasing customer demand, L&K Hospitality Group, on Auckland's Northshore is seeking an experienced and motivated Cafe Manager to lead our team. We are a passionate specialty coffee cafe committed to delivering an exceptional dining experience through quality beverages, fresh food, and outstanding service.

This is a key leadership role for someone who thrives in a fast-paced hospitality environment and is ready to take ownership of daily cafe operations — from team management and menu planning to ensuring every customer leaves satisfied.

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• Minimum Guaranteed Hours: At least 30 hours weekly, up to 48 hours
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• Location: Orewa, Auckland
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• Remuneration: Negotiable for the right candidate, between $30.00–$35.00 per hour depending on experience and qualifications
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Your day-to-day work will involve:

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• Plan and coordinate the day-to-day operations of the cafe to ensure efficient and high-quality service.
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• Develop and update cafe menus in consultation with kitchen staff, taking into account seasonal availability and customer preferences.
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• Plan and organise special functions, events, and promotional activities to increase customer engagement and sales.
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• Manage purchasing, pricing, and stock control and liaise with suppliers to ensure quality and value.
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• Maintain accurate records of stock, sales, and financial transactions.
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• Ensure compliance with food safety, health and safety, and hygiene regulations, maintaining a clean and well-presented cafe environment.
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• Monitor customer satisfaction, respond to feedback, and implement improvements to enhance the customer experience.
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• Recruit, train, supervise, and support front-of-house and kitchen staff, including preparing staff rosters.
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• Assist with customer service during busy periods, including taking reservations, greeting customers, and handling enquiries.
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• Monitor daily sales and operational performance, prepare reports for management, and implement strategies to improve business performance.
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Applicants for this role should have:

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• Relevant experience in cafe or hospitality management (at least 2 years), or a qualification in hospitality management or a related field, or Bachelor degree in any field
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• Proven leadership and team management skills in a busy cafe or food service environment
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• Strong understanding of food and beverage operations, including menu planning and stock management
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• Knowledge of health, safety, and food hygiene regulations
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• Excellent customer service skills with the ability to handle feedback professionally
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• Strong organisational and time-management skills to manage multiple priorities
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• Good communication skills to liaise with staff, suppliers, and customers
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If this sounds like you, apply today!