Job Description
Southern Cross Health Insurance is seeking an experienced Capability & Quality Lead to reimagine how we develop capability and ensure quality across Member Services. You will define standards for adult learning, instructional design, onboarding and coaching, and lead blended learning initiatives. You will partner with leaders to identify capability gaps, analyse data to drive improvements, and build scalable teams across learning, onboarding and quality assurance. #J-18808-Ljbffr
