Assistant Store Manager

Assistant Store Manager Are you passionate about retail, leadership and enthusiastic about empowering a high performing Team? Then this could be the opportunity for you! We're searching for a seasoned Assistant Store Manager to join our team at Auckland Airport on a permanent full time basis. The Assistant Store Manager is responsible for delivering exceptional service to a diverse, global customer base by ensuring a seamless, memorable, and brand-aligned shopping experience. This role supports daily sales performance by actively selling and guiding others to sell in alignment with brand and business objectives. In partnership with the Store Manager, the Assistant Store Manager helps organise, motivate, and empower the team through clear direction, coaching, and a strong focus on operational excellence. Some of your responsibilities will include: Comply with all health and safety policies, procedures, and safe work practices. Deliver exceptional customer engagement and confident product recommendations. Lead by example and support others in delivering a seamless shopping experience. Ensure daily retail operations are executed efficiently by self and team members. Oversee inventory levels, coordinate timely replenishment, and maintain visual merchandising in line with brand standards. Ensure promotional setups, seasonal transitions, and marketing initiatives are executed effectively. Perform and oversee opening and closing procedures, including till checks, stock levels, and store presentation. Inspire and guide team members through clear direction, and coaching for operational excellence. Undertake compliance and loss prevention initiatives. We are looking for someone with: Strong commercial and financial acumen, with a proven ability to drive sales. 2 years leadership in large format as department manager, or as a Store Manager in a small format role. Proven people leadership skills, including performance management and employee relations (ER) experience. A passion for delivering exceptional customer service and creating outstanding customer experiences. Excellent communication and interpersonal skills, with the ability to manage multiple priorities in a fast-paced environment. Strong Microsoft Excel skills, with proficiency in other Microsoft Office applications. As we are a 24/7 business, the ability to work a rotating roster and public holidays is essential for this role. What We Offer: Competitive salary and benefits package Join a global leader of Travel Retail Work with a passionate and close-knit team of people Enjoy staff discounts across a selection of our stores Work Environment – Auckland Airport The airport is a strictly controlled security environment, and you are obliged to meet all policies and procedures required. A security check is mandatory for all staff. We believe an inclusive and diverse culture can help businesses and people thrive. At Lagardère Travel Retail, we are committed to create a work environment where our people can fulfill their potential and be themselves and to support each and everyone of them in achieving their ambitions. We welcome and consider all applications regardless of their background and can ensure all candidates a fair and equal treatment. #J-18808-Ljbffr