Ward Clerk | Kurawaka Waipapa Community Birth Unit

Health New Zealand - Te Whatu Ora - Southern – Christchurch, South Island Christchurch- Kurawaka Waipapa Community Birth Unit Permanentpart-time position working 34 hours (Monday to Thursday 8am to 4.30pm and every other Sunday) Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders. Join our dedicated team at Kurawaka Waipapa Community BirthUnit, where we provide a supportive and welcoming environment for whānau duringan important time in their lives. We are looking for an organised,customer-focused Ward Clerk to provide essential administrative and clericalsupport to our busy maternity service. About the Role As a Ward Clerk, you will play a vital role in ensuring thesmooth day-to-day operation of the unit. You will be the first point of contactfor patients, whānau, visitors and staff, providing exceptional customerservice while supporting the clinical team with a wide range of administrativeduties. Key responsibilities include: Providingcomprehensive clerical and administrative support to the ward Maintainingaccurate patient records and documentation Coordinatingappointments and managing administrative requests Processingpatient admissions, transfers and discharges Respondingto telephone and face-to-face enquiries in a professional manner Managingpatient and staffing information within electronic systems Completingdata entry and routine administrative reporting Supportingquality improvement initiatives and maintaining documentation standards Workingcollaboratively with the multidisciplinary team to deliver excellentservice to patients and whānau. As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band 3/Profile 3 For further information about the administration andclerical pay equity settlement please followthe link below: PSANational Health Administration Collective Agreement - FINAL(tewhatuora.govt.nz) About You To be successful in this role, you will be highly organised,adaptable and able to manage competing priorities in a fast-paced environment.You will have excellent communication skills and a genuine passion forproviding outstanding customer service. Essential skills and experience: Reception,office administration or clerical experience Strongcomputer literacy and data entry skills Provenability to prioritise workload and manage multiple tasks Well-developedorganisational and time management skills Stronginterpersonal skills and a collaborative approach Understandingof Te Ao Māori and tikanga Demonstratedcultural competence and commitment to equity Abilityto work effectively within a multidisciplinary team. Previousward clerk, patient administration or healthcare administration experience Experienceworking within the health sector Knowledgeof Health New Zealand patient administration systems Experienceusing electronic patient management systems. Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities. #J-18808-Ljbffr