Senior Learning & Capability Consultant - 12 Months Fixed Term / Secondment

Senior Learning & Capability Consultant - 12 Months Fixed Term / Secondment At ASB, we’re all about doing what we can to help our customers get "One Step Ahead" by giving them the tools, support and confidence to take control of their financial wellbeing. Behind this sits a strong focus on building future-ready capability across our people, and that’s where you come in. As a Senior Learning & Capability Consultant, you will act as a trusted advisor to the business, partnering with stakeholders to design and deliver impactful learning solutions that uplift capability across both technical and non-technical domains. This role will support the design and development of learning solutions to uplift capability across our customer facing teams using our lending platform. You’ll bring an end-to-end lens, from needs analysis through to design, delivery and evaluation, ensuring learning interventions are not only engaging, but drive measurable business outcomes. You’ll be a commercially minded learning professional who thrives on translating business needs into meaningful capability outcomes. Specifically, you will bring: Credit / lending knowledge and practical experience Credit / lending policy and process awareness Proven experience in learning needs analysis, solution design, and evaluation, with a strong focus on business impact Strong stakeholder engagement and influencing skills, with the ability to partner at all levels Experience working across end-to-end learning delivery, including project management and implementation A solid understanding of learning technologies and eLearning tools (e.g. Articulate, Vyond, SharePoint, Adobe suite) Experience in project management and/or human centred design and Agile delivery methods as applied to learning design and delivery Strong coaching, and communication skills and the ability to impart knowledge regarding L&D Methodologies The ability to mentor and uplift others within the learning community Te Mahi | What you'll be doing In this role, you will: Partner with stakeholders to identify capability gaps and design learning strategies that meet current and future needs Lead the design, development and implementation of enterprise-wide learning solutions, including digital and facilitated experiences Project manage learning initiatives end-to-end, from discovery through to evaluation and reporting Maintain and continuously improve learning content, working closely with SMEs Drive innovation in learning through research, experimentation and continuous improvement Contribute to a high-performing learning community, sharing knowledge and uplifting team capability Ngā Mea Kia Whai Angitu Ahau? | Why join ASB? At ASB, our purpose and values are at the heart of everything we do: Care (Manaakitanga) – we put our people, customers and communities at the centre Courage (Māia) – we act with boldness and responsibility for the future Curiosity (Kia Mahira) – we challenge, learn and continuously improve You’ll be part of a collaborative, forward-thinking environment where your ideas are valued, and your work directly contributes to building capability that shapes the future of ASB. Successful candidates will be required to undergo background checks, including police and employment verification checks. To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team. #J-18808-Ljbffr