Ward Clerk | Kurawaka Waipapa Community Birth Unit

Christchurch - Kurawaka Waipapa Community Birth UnitPermanent part-time position working 34 hours (Monday to Thursday 8am to 4.30pm and every other Sunday)Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders. Join our dedicated team at Kurawaka Waipapa Community BirthUnit, where we provide a supportive and welcoming environment for whānau duringan important time in their lives. We are looking for an organised,customer-focused Ward Clerk to provide essential administrative and clericalsupport to our busy maternity service. About the Role As a Ward Clerk, you will play a vital role in ensuring thesmooth day-to-day operation of the unit. You will be the first point of contactfor patients, whānau, visitors and staff, providing exceptional customerservice while supporting the clinical team with a wide range of administrativeduties. Key responsibilities include: Providing comprehensive clerical and administrative support to the ward Maintaining accurate patient records and documentation Coordinating appointments and managing administrative requests Processing patient admissions, transfers and discharges Responding to telephone and face-to-face enquiries in a professional manner Managing patient and staffing information within electronic systems Completing data entry and routine administrative reporting Supporting quality improvement initiatives and maintaining documentation standards Working collaboratively with the multidisciplinary team to deliver excellent service to patients and whānau. For further information about the administration andclerical pay equity settlement please follow the link below: PSANational Health Administration Collective Agreement - FINAL(tewhatuora.govt.nz) To be successful in this role, you will be highly organised,adaptable and able to manage competing priorities in a fast-paced environment.You will have excellent communication skills and a genuine passion forproviding outstanding customer service. Essential skills and experience: Reception, office administration or clerical experience Strong computer literacy and data entry skills Excellent written and verbal communication skills Proven ability to prioritise workload and manage multiple tasks Well-developed organisational and time management skills Strong interpersonal skills and a collaborative approach Understanding of Te Ao Māori and tikanga Demonstrated cultural competence and commitment to equity Ability to work effectively within a multidisciplinary team. Desirable: Previous ward clerk, patient administration or healthcare administration experience Experience working within the health sector Knowledge of Health New Zealand patient administration systems Experience using electronic patient management systems. Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities. #J-18808-Ljbffr