Executive Assistant / Business Support

Become the trusted right hand to our General Manager, helping drive the success of a growing business At Total Life, we're a proudly New Zealand-owned financial advisory business helping Kiwis achieve their financial goals through personalised advice and tailored solutions. With offices across the country and a collaborative team culture, we're focused on delivering exceptional outcomes for both our clients and our people. We're looking for an experienced, highly organised Executive Assistant / Business Support professional to join our Cambridge office and play a pivotal role in supporting our North Island General Manager, Senior Leadership Team, and wider business. This is a varied and fast-paced role that combines executive support, business reporting, office management, and operational coordination. If you're proactive, detail-focused, and enjoy being the person who keeps everything running smoothly, we'd love to hear from you. Become the trusted right hand to our General Manager, helping drive the success of a growing business At Total Life, we're a proudly New Zealand-owned financial advisory business helping Kiwis achieve their financial goals through personalised advice and tailored solutions. With offices across the country and a collaborative team culture, we're focused on delivering exceptional outcomes for both our clients and our people. We're looking for an experienced, highly organised Executive Assistant / Business Support professional to join our Cambridge office and play a pivotal role in supporting our North Island General Manager, Senior Leadership Team, and wider business. This is a varied and fast-paced role that combines executive support, business reporting, office management, and operational coordination. If you're proactive, detail-focused, and enjoy being the person who keeps everything running smoothly, we'd love to hear from you. What you'll be doing Executive Support Provide high-level support to the General Manager and Senior Leadership Team. Coordinate meetings, agendas, minutes, and follow-up actions. Manage calendars, priorities, and workflow. Prepare professional presentations, reports, and business documentation. Business Reporting & Administration Produce and distribute weekly and monthly business reports. Assist with operational and performance reporting. Support leadership reporting requirements and business insights. Maintain reporting templates and ensure information accuracy. Prepare and maintain policies, procedures, and business documentation. Office Management Oversee the day-to-day operation of the Cambridge office. Coordinate facilities, office supplies, and general administration. Support onboarding and administrative requirements for team members. Ensure the office environment reflects the professionalism of the Total Life brand. Regional Coordination Act as a key liaison between our Cambridge, Christchurch, and Invercargill teams. Support communication and coordination of national initiatives. Assist with operational improvements and process implementation. Help maintain consistency across systems, documentation, and workflows. What we're looking for Previous experience in an Executive Assistant, Office Manager, Business Support, or senior administration position. Strong organisational and prioritisation skills. Exceptional written and verbal communication abilities. Advanced Microsoft Office skills and confidence using CRM systems. Experience preparing reports, presentations, and business documentation. Excellent attention to detail and a commitment to accuracy. The ability to manage multiple priorities while maintaining a high standard of work. Bonus points if you have Experience within financial services, insurance, lending, or another professional services environment. An understanding of financial services industry processes and terminology. The person we're looking for Proactive and self-motivated. Professional, discreet, and highly trustworthy. A natural relationship builder. Positive, collaborative, and team-focused. Adaptable and willing to roll up your sleeves when needed. Calm under pressure and comfortable working in a dynamic environment. Why join Total Life? Join a successful and growing New Zealand-owned business. Work closely with an experienced leadership team. Enjoy a varied role with genuine influence across the organisation. Be part of a supportive and collaborative culture. Opportunity to contribute to business improvement initiatives and organisational growth. Employee Benefits - Life and Health Insurance; 4% Employer KiwiSaver contribution; Anniversary Day #J-18808-Ljbffr