Order Fulfilment & Office Assistant

Job Title: Order Fulfilment & Office Assistant Location: Tauranga – Te Puna Type: Part-time (3 hours per day) Monday, Wednesday, Friday during business hours. Help Us Deliver the Good Change We’re Good Change – makers of stylish, sustainable cleaning products that are better for people and the planet. Based in beautiful Te Puna, Tauranga, we’re on the lookout for a hands‑on, good‑vibes person to join our small but mighty team. This is a dual role: mainly order fulfilment, but also an important part office support. You’ll be packing customer orders with care and precision (your hands are the final step before our product hits the doorstep!) and helping keep things humming in the office. This is a part‑time role (just 3 hours a day), perfect for someone looking to balance work with family, study, or other passions. You’ll be joining a purpose‑driven business where your contribution really matters — and is felt by every customer who opens one of our parcels. What You’ll Be Doing Packing with Purpose – Carefully pick and pack online and wholesale orders so every parcel is perfect. This includes domestic, Australian, and international shipments with some you’ll pack on pallets. You’re comfortable using systems like Shopify, Xero, and our courier portal – or be willing to learn fast. Stock & Supply Management – Keep our warehouse and office stocked, tidy, and running smoothly. If the floor needs a vacuum or the shelf needs a shuffle, you’re on it. Courier Liaison – Be our go‑to contact for courier pickups and issues. You’ll help get deliveries out the door and resolve any hiccups on the way. Customer Care – Answer fulfilment‑related emails and calls from customers when needed – especially if a delivery’s gone off‑track. You’ve got a kind tone and a solution‑focused mindset. Product Receiving – Help unpack and sort new product shipments into the warehouse when they arrive. General Admin Help – Support the team with small tasks and errands that make a big difference. Who You Are A friendly, practical person who takes pride in doing a job well. Happy to roll up your sleeves and pitch in wherever needed. Organised, efficient, and tidy (you notice when the scissors are missing). Great at communicating – over email, phone, or face‑to‑face. Quick to pick up new systems and happy navigating between tasks. Someone who enjoys being part of a purpose‑driven team with a shared mission. Looking for a flexible role that fits around life’s other priorities What We Offer A flexible part‑time role with variety and purpose. A small, supportive team with good chat and zero egos. The chance to work with a Kiwi‑owned company making real environmental impact. Opportunities to grow your skills across admin, operations, and customer care. #J-18808-Ljbffr