Team Leader Parking Services (Compliance Solutions)

Team Leader Parking Services (Compliance Solutions) Dunedin City Council – Dunedin, South Island The Dunedin City Council (DCC) takes great pride in delivering a broad range of services to the communities of this unique and fascinating city. From our roads to recycling, public libraries and pools, water supply to walking tracks, and everything in between, DCC's people are talented and committed to serving their city. Ōtepoti Dunedin really is one of the world’s great small cities. We’re a small city with a big town vibe. We’re a place where greeting strangers is socially expected and helping each other is just what we do. We’re visionary, creating cutting edge industries through technology and the health sector to create jobs, careers and lifestyles. Everyone who lives here recognises the special characteristics that make Otepoti Dunedin the place we want to live and call home. The Opportunity We have a full-time fixed-term opportunity to join our Regulatory Services team as Team Leader Parking Services. You’ll play a key leadership role in supporting a safe, accessible, and well-managed transport network by leading the delivery of parking services and compliance activities across the city. Key Responsibilities Lead, support, and develop your team to achieve goals, build capability, and work collaboratively. Model DCC values, encourage accountability, and foster a positive, inclusive, and high-performing team environment. Manage overall operations and ensuring efficient, high-quality service to the public and other stakeholders to deliver safe, efficient, and customer-focused parking compliance services that promote responsible community behaviour. Ensure the Parking Services team meet specified management plans, regulations, policies, and standards. Continuously review and enhance systems, processes, policies, and procedures by leveraging technology, collaborating with key stakeholders, and applying industry best practices to improve service delivery and achieve cost-effective outcomes. Professionally fulfil Council’s statutory responsibilities by enforcing parking regulations in accordance with the Land Transport Act 1998, the Land Transport (Offences and Penalties) Regulations 1999, Council bylaws, and key policies, including Commercial Use of Footpaths and Abandoned Vehicles. Design and deliver effective technical training and induction programmes, assess, and oversee technical competency, and provide expert guidance and constructive feedback to build capability, support decision-making, and enhance team performance. About You You’ll bring experience, energy and leadership to the role, along with: A tertiary qualification (National Diploma Level 5 or National Certificate Level 6) or equivalent relevant experience. A minimum of 5 years’ experience, preferably within a compliance or regulatory environment. Proven leadership experience, with the ability to support, guide, and motivate staff. Ability to understand, accurately interpret and apply a range of legislation, bylaws, policies, and standards. Strong communication and problem-solving skills, with the confidence to handle complex and sensitive situations. High levels of integrity, resilience, and sound judgement. What we offer: Full-time, fixed-term opportunity - 37.5 hours per week to 14 October 2027 Supportive team environment and ongoing training Salary range $83,591 - $98,342 per annum The DCC is committed to the Principles of the Treaty of Waitangi, and our work serving the citizens of Dunedin will reflect this. #J-18808-Ljbffr