Assistant Manager / Manager, Student Wellness, Office of Student Affairs

Assistant Manager / Manager, Student Wellness, Office of Student Affairs National University of Singapore – Queenstown The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore Job Description The Access and Wellness Division in the Office of Student Affairs (OSA) cultivates caring student life communities that empower every student's unique learning journey and embraces growth beyond academics— supporting personal development, fostering meaningful peer connections, and providing comprehensive socioemotional care through managing distress, transitions, and navigating institutional processes. The candidate will support the planning and implementation of student wellness strategies, programmes and initiatives that promote student wellbeing and success. He/She will provide holistic support to students through case management, foster meaningful partnerships with internal and external stakeholders, and contribute to the delivery of coordinated, student-centred support across the University. The incumbent will play a key role in developing and implementing student wellness programmes, supporting service improvement initiatives, and contributing to the continuous enhancement of student wellness services, practices and the University's student support ecosystem. Duties & Responsibilities Cultivate and sustain collaborative relationships with faculty partners - Student Support Managers (SSMs), student organisations and community partners to foster an integrated and coordinated student support ecosystem. Provide structured case consultations to SSMs managing complex or at-risk student situations, offering guidance on assessment, intervention planning, and appropriate referrals. Provide student support and case management by assessing students' needs, coordinating appropriate referrals, maintaining timely case documentation, and working collaboratively with internal and external stakeholders to support student wellbeing. Support and implement student wellness programmes and initiatives that promote wellbeing, resilience, help-seeking behaviours and peer support, while evaluating programme outcomes to drive continuous improvement. Support the Student Wellness Section's communications and outreach strategy by developing and executing communication and publicity plans that increase awareness, promote student engagement and strengthen the visibility of Student Wellness initiatives. This includes conceptualising creative campaigns, producing communication materials across appropriate platforms and ensuring messaging aligns with the Section's strategic priorities and student needs. Contribute to service development and strategic initiatives by supporting the review of frameworks, practice guides and operational processes, analysing data and trends (including the Student Life & Wellness Survey), preparing reports, and participating in cross-functional projects that advance student wellness at NUS. Company description The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore Job description The Access and Wellness Division in the Office of Student Affairs (OSA) cultivates caring student life communities that empower every student's unique learning journey and embraces growth beyond academics— supporting personal development, fostering meaningful peer connections, and providing comprehensive socioemotional care through managing distress, transitions, and navigating institutional processes. The candidate will support the planning and implementation of student wellness strategies, programmes and initiatives that promote student wellbeing and success. He/She will provide holistic support to students through case management, foster meaningful partnerships with internal and external stakeholders, and contribute to the delivery of coordinated, student-centred support across the University. The incumbent will play a key role in developing and implementing student wellness programmes, supporting service improvement initiatives, and contributing to the continuous enhancement of student wellness services, practices and the University's student support ecosystem. Duties & Responsibilities Cultivate and sustain collaborative relationships with faculty partners - Student Support Managers (SSMs), student organisations and community partners to foster an integrated and coordinated student support ecosystem. Provide structured case consultations to SSMs managing complex or at-risk student situations, offering guidance on assessment, intervention planning, and appropriate referrals. Provide student support and case management by assessing students' needs, coordinating appropriate referrals, maintaining timely case documentation, and working collaboratively with internal and external stakeholders to support student wellbeing. Support and implement student wellness programmes and initiatives that promote wellbeing, resilience, help-seeking behaviours and peer support, while evaluating programme outcomes to drive continuous improvement. Support the Student Wellness Section's communications and outreach strategy by developing and executing communication and publicity plans that increase awareness, promote student engagement and strengthen the visibility of Student Wellness initiatives. This includes conceptualising creative campaigns, producing communication materials across appropriate platforms and ensuring messaging aligns with the Section's strategic priorities and student needs. Contribute to service development and strategic initiatives by supporting the review of frameworks, practice guides and operational processes, analysing data and trends (including the Student Life & Wellness Survey), preparing reports, and participating in cross-functional projects that advance student wellness at NUS. Qualifications A recognised Bachelor's degree in Social Work, Psychology or a related discipline. Relevant experience in student support, youth development, counselling, social services, higher education or related fields. Strong interpersonal and communication skills, with the ability to engage effectively with students and diverse stakeholders. Excellent organisational and project management skills, with the ability to manage multiple priorities in a dynamic environment. Experience in case management, programme planning or stakeholder engagement would be an advantage. Experience in developing communication materials, managing publicity or coordinating outreach initiatives would be an advantage. Strong writing skills with the ability to prepare reports, publicity materials and professional correspondence. Proficiency in Microsoft Office applications and digital collaboration tools. #J-18808-Ljbffr