Administrator Support - BreastScreen Midland

Exciting opportunity to help women access vital breast screening services. Based in Hamilton with work at mobile sites throughout the Midland | Te Manawa Taki region. Several permanent positions available - full-time or part-time (24 hours/week). Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. About the Role This position provides administrative support to the regional coordination call centre team based in Hamilton, as well as reception cover at the BreastCare and mobile units when out in the Midland community. Our Administrators support the entire Midland region by booking in our participants and working in our communities as part of our mobile services team. You will play a key role in ensuring smooth and efficient operations, helping women access vital breast screening services wherever they are. The primary purpose of the role is to ensure all administrative activities are carried out promptly, effectively and efficiently at all times. We work 8:00am-4:30 pm Monday to Friday, with a shared rostered late shift, 9:30am-6pm. Key Responsibilities Provide a customer focused call centre service that is courteous, polite, responsive, accurate, confidential and timely, either on the phone or at reception Ensure administrative data meets regional and national requirements by following the duties outlined in the administrative support desk file for Regional Coordination Centre Book mammograms for all fixed and mobile sites in the Midland | Te Manawa Taki region Click here to view the position description. About the Service BreastScreen Aotearoa (BSA) is a breast cancer screening programme providing mammograms every two years for eligible women aged 45-69 years. We have recently rolled out age extension to those eligible up to 74. There are eight providers covering New Zealand, of which BreastScreen Midland is one. BreastScreen Midland (BSM) covers the geographic boundaries of the Waikato, Bay of Plenty and Lakes District regions. BSM currently offers this service from eight fixed sites across the region and is supported by three (soon to be four) mobiles that travel around the region providing accessibility for rural women. About you Excellent customer service and communication skills Strong proficiency in Microsoft Office Business administration studies or relevant computing coursework Work experience in an administrative role, either in a call centre or in a booking clerk role An interest in promoting women's health and well-being Knowledge of Te Reo Māori and willingness to embrace Tikanga Māori Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. #J-18808-Ljbffr