Job Description
NTT DATA in Wellington, New Zealand, seeks an experienced Managed Services Engineer (L3) to deliver proactive incident resolution and service improvement for enterprise clients. In this on-site role you will handle high-complexity tickets, perform root cause analysis, mentor junior engineers, and coordinate with vendors to maintain SLA targets. You will apply ITIL processes, work across multi-vendor environments, and contribute to service quality through proactive monitoring and automation #J-18808-Ljbffr
