Product Owner - Digital Acquire (Home Lending) - Lend and Protect Tribe

Help more New Zealanders take their next step towards home ownership At ASB, we’re continuing to evolve how customers engage with home lending through our digital channels. As Product Owner - Digital Acquire, you’ll be responsible for digital experiences that support customers through some of life’s biggest financial decisions. This is an opportunity to work on customer-facing journeys that have real impact, while helping improve one of ASB’s key digital lending experiences. About NextLend NextLend is ASB’s next-generation lending platform, supporting home lending, broker lending and a growing range of short-term borrowing products. We’re modernising how lending is delivered, creating simpler, safer and more intuitive experiences for both customers and our frontline teams. As NextLend continues to grow, it is becoming the single lending platform supporting personal banking customers across ASB. It’s an exciting time to join, with the team expanding and the platform playing an increasingly important role in how we deliver great lending experiences. About the Squad The Digital Acquire squad owns and evolves the customer-facing digital home lending experience, including application journeys, calculators and supporting digital tools. The squad plays a key role in helping customers move from consideration to application through simple and effective digital experiences. You’ll work in an established domain, with a strong focus on optimisation, continuous improvement and delivering better outcomes for customers. About the Role As Product Owner, you’ll lead prioritisation decisions, shape future improvements and partner with cross-functional teams to continuously enhance the customer experience. Key responsibilities include: Own and evolve the squad roadmap Prioritise work that improves customer and business outcomes Lead product discovery, analysis and improvement opportunities Maintain a healthy and delivery-ready backlog Work closely with engineers, designers, analysts and business stakeholders Use customer, performance and operational data to inform decisions Manage stakeholder relationships across the business Support ongoing improvement of digital lending experiences Ensure delivery considers risk, compliance and operational requirements About You You’re a Product Owner, Senior Digital Business Analyst or digital delivery professional with experience working in technology-led environments. You’re comfortable working alongside engineers and designers, and you understand how to take customer and business problems through discovery, prioritisation and delivery. You enjoy improving digital experiences and using data, insight and feedback to make practical decisions. Key skills and experience: Experience owning or supporting digital customer journeys Strong background working within agile delivery environments Experience collaborating with engineers, designers and delivery teams Experience using customer, performance or operational data to inform decisions Ability to identify optimisation opportunities and drive improvements Strong communication and stakeholder management skills Product ownership, digital delivery or business analysis experience Confidence managing priorities across customer, business and technology needs Financial services or lending experience would be advantageous Why This Role Is Exciting You’ll be responsible for digital experiences that customers use when making important financial decisions. This is an opportunity to take ownership of proven digital products while continuing to evolve and improve them for the future. Working for ASB At ASB, we’re committed to helping our people grow, develop and do their best work. You’ll be joining a supportive environment where your contribution is valued and your development matters. Benefits include: Flexible and hybrid ways of working Competitive salary and banking benefits Opportunities for learning, development and career growth Health, wellbeing and lifestyle benefits A supportive and inclusive team culture The opportunity to work on products and experiences used by New Zealanders every day To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team. #J-18808-Ljbffr