Senior Management Role

About Us As the parent brand, Airspresso leads a variety of vibrant food & beverage offerings, including Airspresso, Provenance, Fuel to Fly, and Skippers . As part of the dynamic West End Hospitality Group, Airspresso delivers a unique and expanding hospitality experience at airports across New Zealand. Our airside cafés, located in New Plymouth, Dunedin, Nelson, Hawkes Bay and Queenstown, offer a distinctive and delightful experience for travellers. WE’VE CREATED UNIQUE SPACES TO BE ENJOYED IN ALL SEASONS, WITH LOCAL PRODUCE AS THE HERO. Located in the hearts of bustling domestic travel hubs, Airspresso offers a dynamic and rewarding workplace. Our cafés feature an artisan range of baked goods, patisserie delights, and freshly made cabinet offerings, alongside a mouth-watering selection from our a-la-carte menu. With specialty beverages and locally sourced produce, we deliver an exceptional café experience like no other. Our mission is simple: serve delicious food quickly, maintain the highest quality standards, and create a warm, welcoming atmosphere for travellers on the go. Whether you're passionate about aviation, love creating memorable experiences for travellers, or simply seeking a fulfilling role in a stunning location, Fuel to Fly and Provenance in Dunedin could be the perfect fit. If you take pride in your work, are self-motivated, committed to excellence and enjoy being part of a busy, focused and fun-loving team we could be the ideal working environment for you! Come and be part of the story. The Role & Location We’re on the lookout for an enthusiastic Senior Manager to join our team at Dunedin Airport. In this key role, you’ll lead and inspire a dedicated team, ensuring every guest has an unforgettable dining experience across our unique brands. You’ll oversee the day-to-day operations, maintain high service standards, and support staff development in a fast-paced, high-energy environment. The position available is a permanent, full-time role – with a minimum of 35 hours per week on offer. The business is operational Monday – Sunday, so weekend work will be required, along with early starts to suit flight schedules. A Day in the Life: Lead the day-to-day operations of our busy café venues, ensuring smooth service and guest satisfaction. Motivate and inspire your team, driving performance through leading by example. Develop and deliver staff training sessions focused on exceptional guest engagement and product knowledge. Manage stock, including purchasing, pricing, and inventory control. Maintain financial and transactional records to ensure the venue runs efficiently. Ensure compliance with all safety and company policies, including WHS and liquor license regulations. Collaborate with the Head Chef to deliver food and beverages that wow our guests. Hire, train, and manage Front of House (FOH) and Back of House (BOH) teams. Engage with guests, and gather feedback to continuously improve their airport dining experience. What We’re Looking For: At least 2 years of relevant experience in a similar role (preferred). Strong leadership skills: you’ll be able to motivate, guide, and manage a diverse team. Excellent communication: you can connect with people at all levels, from staff to guests. A passion for customer service: your goal is always to exceed guest expectations. Financial acumen: Able to understand food & beverage reports, maintain and audit weekly spending and have a good understanding of expenses and budgets in line with day to day operations. Problem-solving ability: you’ll think on your feet and tackle challenges head-on. Creativity: experience in menu planning and collaborating with chefs to deliver innovative offerings. Strong organisational skills: managing inventory, costs, and staff schedules is second nature to you. Flexibility and adaptability: in a fast-paced environment, no two days are the same. Knowledge of industry regulations and health & safety standards. A hands-on approach: you’ll pitch in wherever needed to ensure everything runs smoothly. The Perks: Competitive salary, with excellent industry discounts. A fun, friendly, and supportive work environment – work with people who love what they do! Flexibility with your roster – because we know life’s about balance. Ongoing training and development, with a clear path for career growth and advancement. Opportunity to work in a vibrant, iconic location. Delicious food and coffee (because you’ll deserve it after a busy shift)! Epic stories to tell – you’ll be part of a dynamic, aviation-inspired team. #J-18808-Ljbffr