Front Office Co-Ordinator

Institute of Digital Dentistry Laboratory Ltd – Upper Hutt, North Island At Dental Reflections, we are passionate about creating confident smiles through high-quality dentures and exceptional patient care. As a trusted denture clinic with three convenient locations across the Hutt Valley, we have built a reputation for providing personalised, compassionate care in a friendly and professional environment. Our team is committed to making every patient's experience a positive one—from their first phone call through to the completion of their treatment. We pride ourselves on delivering outstanding customer service, working collaboratively, and ensuring every patient feels welcomed, valued, and supported throughout their journey. Due to our continued growth, we are looking for a friendly, organised, and enthusiastic Front Office Coordinator to join our team. As the first point of contact for our patients, you will play a vital role in creating a warm and welcoming experience while keeping our busy clinics running smoothly. If you have excellent communication skills, enjoy helping people, thrive in a fast-paced environment, and have a keen eye for organisation, we'd love to hear from you. Previous experience in a reception, administration, or healthcare role is an advantage, but most importantly, we're looking for someone with a positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service. If you're looking for an opportunity to join a supportive team where your work makes a real difference in patients' lives, Dental Reflections could be the perfect place for you. We look forward to welcoming our next Front Office Coordinator to the team! Qualifications & experience High Attention to Detail High standards of professional and personal presentation Willingness to learn Good communication skills and telephone skills Tasks & responsibilities Answering phone calls and emails Booking Appointments Responding to any patient queries Taking payment Keeping the reception area tidy and presentable Helping your team with any tasks required #J-18808-Ljbffr