Service Manager

CCS Disability Action – Hamilton, North Island Join us and help create a more inclusive Aotearoa. CCS Disability Action’s vision is to see every disabled person included in the life of their family and community. We have been working with disabled people and their families since 1935 and are now at the forefront of service provision, advocacy and information sharing in the disability sector New Zealand-wide. Our people are professional, innovative, dedicated and knowledgeable. We hold ourselves to the highest possible ethical and professional standards and are known for our partnership approach to support. Job vacancy Job title: Service Manager Job location: Waikato Hours: 40 hours per week, Permanent Full-Time position We have an exciting leadership position available for someone with a people‑focussed mindset, to support the delivery of services within the Waikato region. What we offer: Further your leadership skillset in a supportive and values‑based environment. Receive access to our Employee Assistance Programme - providing free and confidential counselling and support, as well as our employee benefits programme. A paid day of wellness leave each year. Job specific information: This role offers you an exciting opportunity to become involved in providing leadership to the Waikato branch. This position involves relationship building, support and administration, along with leading a team of service staff who provide support services, information, and advocacy for both disabled people and their family/whanau. You will be part of a supportive team that values collaboration, compassion, and respect for one another. We believe that our employees are our most valuable asset, and we are committed to providing a supportive work environment where you can thrive and grow. Whether you have previous experience leading service delivery in an organisation or are new to the not‑for‑profit sector, we will provide you with the training, resources, and development you need to apply your managerial skillsets and thrive in this role. About the Role: Provide effective leadership and supervision to staff; Drive quality improvement activities and contributes to regional planning; Contribute to the region’s strategic / business planning, and lead implementation of agreed organisational change; Lead and coordinate high quality services that are creative, flexible, and responsive to the needs of disabled people and their families / whanau; and Develop and maintain positive working relationships with disability consumer groups and governance. About you: You will understand person and family centred planning and community development concepts; Strong time management and organisational skills; You have team leadership experience or can provide relevant examples that highlight these skills; You hold a relevant qualification in Social Services or Human Services or equivalent qualification and/or work experience; and You may have experience working in a social services agency. Working with disabled children/youth/ adults, their families/whanau and significant others would be advantageous. Application closing date: Friday 14th August 2026 Applications will be considered as they are received. As such, the closing date is subject to change. We will endeavour to update you regarding the status of your application as soon as possible. CCS Disability Action builds our work around three core documents; UN Convention of the Rights of Persons with Disabilities, Te Tiriti o Waitangi and the NZ Disability Strategy. We work within a Human Rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. This position offers you flexibility in how you manage the role and we openly encourage people with lived experience of disability to apply. #J-18808-Ljbffr