Job Description
APLYiD is a high-growth RegTech/AML SaaS company hiring a Global Support Lead in Auckland, NZ. You will unify NZ, Australia and UK support operations into one global standard, owning Intercom config, AI deflection, and reporting, while building scalable processes and automation. You’ll collaborate with product, CS, sales and operations to drive customer value. The role emphasizes hands-on delivery, data-driven leadership, and a thoughtful approach to scaling support across three markets with a #J-18808-Ljbffr
