Posted 06 August, 2026
Hardware Team Member
Mitre 10
Porirua, WGN, NZ
Full Time
Reference: 85f0d2807f361031
Job Description
Mitre 10 MEGA is New Zealand’s number one home improvement store. Mitre 10 MEGA Petone, Porirua and Upper Hutt is a family owned fast growing organisation.Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should definitely read on! A bit about the role… We are looking for a Hardware Team Member to join our Mitre 10 MEGA Porirua store. Previous hardware experience is an advantage, but it's certainly not essential. If you're new to the industry, we'll provide on-the-job training and support from our friendly, experienced, and knowledgeable team. We are looking for positive, enthusiastic candidates that are passionate and understand the importance of delivering outstanding customer service to our trade and DIY customers find the right products and solutions, while contributing to a supportive and team-focused environment. Hours for this role are worked Tuesday 11.00am - 7.00pm,Wednesday 11.00am - 7.00pm, Thursday 11.00am - 7.00pm, Friday 7.00am- 4.00pm and Saturday 9.00am - 6.00pm. A bit about you... We are looking for a motivated and customer-focused HardwareTeam Member to join our team at Mitre 10 MEGA Porirua . While hardware knowledge is an advantage, it is notessential. We are committed to providing comprehensive on-the-job training tohelp you build the skills and confidence needed to succeed. What matters mostis your attitude, willingness to learn, and commitment to delivering anoutstanding customer experience. This is a fast-paced and rewarding role where no two daysare the same. We are looking for someone who takes pride in their work, isproactive in their approach, and can think ahead rather than simply react tothe task in front of them. As part of our Hardware team you will: Deliverexceptional customer service by actively engaging with customers andconfidently assisting them with their purchasing decisions. Buildyour product knowledge and continuously learn to provide accurate adviceand practical solutions. Knowledge is built every day by learning fromcustomer projects. Takeownership of your department by maintaining high merchandising standards,stock availability, ticket accuracy and presentation. Beself-motivated and job-focused, identifying priorities and takinginitiative without waiting to be directed. Thinkoutside the box to identify opportunities to improve processes, increaseefficiency and enhance the customer shopping experience. Remainproductive during quieter periods by identifying meaningful tasks that addvalue to the business. Supportstock replenishment, stock integrity, seasonal changes and promotionalexecutions. Workcollaboratively across multiple departments, willingly assisting teammateswhere required to achieve the best outcome for our customers and thebusiness. Demonstrateflexibility by adapting to changing priorities and embracing newchallenges throughout the day. Contributeto a positive team culture by communicating effectively, sharing knowledgeand supporting others to succeed. Maintaina safe, clean and organised work environment while following all healthand safety procedures. We’re looking for someone who is enthusiastic,solutions-focused and takes pride in getting the job done right. If you enjoystaying busy, working as part of a team and taking ownership of your work, we’dlove to hear from you. Mitre 10 MEGA Porirua is an alcohol and drug free workplace and successful applicants will be required to successfully undergopre-employment testing. you would enjoy being able take advantage of our great staff buying privileges then #J-18808-Ljbffr