Job Description
Watercare is hiring an experienced Contact Centre Team Leader to oversee our billing, payments and debt collection operations within a fast-paced, multi-channel environment. Reporting to the Head of Retail Operations, you will lead a high-performing team and drive operational excellence across Meter-to-Cash processes to ensure accurate and timely support for customers. The role requires proven leadership in high-volume contact centres, strong coaching and stakeholder management, and a proactive #J-18808-Ljbffr
