Job Description
Cloudbeds seeks a Customer Support Manager for APAC to lead a remote team of support leads and champion exceptional hospitality technology service. You will rely on hotel operations experience to guide complex escalations, coaching, and process improvements across global properties. You’ll drive CSAT, NPS, and SLA performance while leveraging AI tools to boost team efficiency. A fast-paced, collaboration-driven environment awaits. #J-18808-Ljbffr
