Software Engineer - Digital Workplace Platform

\n Software Engineer - Digital Workplace Platform\n

Our ASB Digital Workplace Platform (Insight and Care Squad) is growing. We support the staff assisted Guidance & Advice Tool, It's a product advice feature and decision engine which is used by staff to provide guided advice to existing and prospective customers. It is also the main tool for record keeping for non advice conversations in Personal and Business Banking - to provide information and action requests.

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We’re looking for a multi-talented Software Engineer with Automation expertise. In this role you will collaborate across teams, and build secure, high-quality integrations and agent-facing experiences for our customers and colleagues.

Mō te Tūranga | About the role\n

Join our Digital Workplace Platform team as a Software Specialist supporting the Insight and Care that manages staff assisted Guidance & Advice Tool. It's a product advice feature and decision engine which is used by staff to provide guided advice to existing and prospective customers

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You’ll be working independently across the software development lifecycle, delivering high-quality applications that align with our technology architecture and business priorities. This is a hands‑on role with a strong focus on building, designing, and testing, while actively contributing to the automation team and Insight and Care Squad. You’ll also take an active part across the SDLC and follow best practices and guardrails.

Key Responsibilities\n

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• Work with teammates in a collaborative way, regularly achieving consensus with peers and delivering customer focused solutions.
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• Build, design, test and actively contribute to work within the automation team and specified squad.
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• Actively taking part across the SDLC.
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• Follow best practice and guardrails.
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• Learn and grow enterprise engineering skills (e.g. DevOps) skills.
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• Actively pursue self-development to enhance personal performance (and squad delivery).
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• Work in and contribute to an agile, iterative environment.
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• Apply a growth mindset with stakeholders and team.
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• Support industry best practice and ASB policy and guidelines across ASB’sintelligent automation applications and lifecycle.
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• Support to the strategy of the Intelligent Automation suites.
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• Support and contribute to the maintenance of the software and seeking technical guidance, mentoring, and coaching from others in the team.
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• If required, provide excellent customer services on the daily functioning of applications for our stakeholders.
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Ngā mea kia whai angitū ahau? | What do I need to be successful?\n

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• Tertiary qualification in Computer Science or equivalent industry experience.
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• Demonstrated interest in ongoing professional development, with relevant certifications in automation technology where applicable.
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• Working knowledge of Agile ways of working and basic understanding of the software development lifecycle.
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• Ability to contribute across the SDLC, delivering work with minimal hand‑offs and supporting the team to achieve better outcomes.
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• Willingness to learn and work through unfamiliar or non‑routine technical issues, including adapting to changing requirements.
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• Developing understanding of financial services regulation, risk, and compliance.
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• Passion for technology, with a growing understanding of how it is consumed and the impact it has.
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• Clear communication skills, with a willingness to share knowledge and contribute to the development of others.
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• Experience in configurating and deploying strategy within a collection platform preferred
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He aha tā mātou | What can we offer\n

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• Be part of a dynamic team managing critical customer-facing platforms.
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• Opportunity to work on innovative projects in a collaborative environment.
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• Hybrid work environment, office days will be based at our Albany office.
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• Supportive culture focused on continuous learning and development.
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At ASB, our values guide how we work with each other, our customers, and our communities.

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• Career growth: Learning and development opportunities through training, courses, and internal pathways
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• Inclusive culture: Values‑led teams that support diversity and belonging
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• Health and wellbeing: Southern Cross Wellbeing One, lifestyle and volunteering leave, and wellbeing support
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• Meaningful benefits: Discounted banking and insurance, and generous parental leave top‑ups
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• Purpose‑led work: Make a real difference for customers across New Zealand
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To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.

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