Job Description
Aioi Nissay Dowa Insurance is seeking a Customer Service Team Leader to guide and motivate our team of CSRs. You will coach, develop, and manage performance while maintaining a positive, customer-focused environment that delivers outstanding service. You will oversee daily operations, handle escalations, improve workflows, and test new tools and procedures to meet evolving customer needs. If you lead with integrity, enjoy coaching others, and thrive in a fast-paced insurance setting, we’d love #J-18808-Ljbffr
