Posted 06 August, 2026
Customer Care Lead - People & Rostering (Afterhours)
Presbyterian Support Northern
Auckland, AUK, NZ
Full Time
Reference: bc678ae965d08de7
Job Description
Presbyterian Support Northern invites applications for a Customer Care Lead to join our Enliven team, providing strong operational and people leadership within our Customer Care function. You will supervise a team of Customer Care Coordinators to ensure optimal scheduling, resource allocation, and high-quality, client-centered services. The role requires calm under pressure, coaching staff, risk identification and clear communication with clients, whānau and stakeholders. #J-18808-Ljbffr