Service Technician

Do you consider yourself legendary? If you answer yes, we invite you to join our team! Whether you're an experienced technician, electrician, plumber, maintenance professional, or simply someone who loves diagnosing problems and working with your hands, we'd love to hear from you. If you enjoy variety, independence, problem-solving, and being part of a team that genuinely cares about its customers, this could be the role for you. About Us: In the true spirit of Kiwi ingenuity, Alpine Spas had humble beginnings. We take pride in our reputation for innovation, agility, and adaptability. Behind every great customer experience is a team of passionate people who enjoy what they do, support one another, and take pride in delivering exceptional results. About the Role: In your day-to-day responsibilities, you'll be based in Auckland, covering the broader Auckland region. You'll interact with fellow service technicians, shipping providers, our customer care team, and, most importantly, our customers. Your role is pivotal in our customers' journey, ensuring they feel supported and empowered when they experience our products. Alpine branded work van supplied. What's in it for you? Company vehicle provided Stable, growing business with long-term opportunities Variety in your day-to-day work Full product training provided Supportive team environment Role Responsibilities: Repairs and maintenance for our range of products Diagnosing faults and troubleshooting technical issues Providing technical advice and support to customers Coordinating with service agents and suppliers when required Managing service records and job updates Maintaining spare parts inventory and workshop areas About You: We're seeking an individual with strong technical acumen who is passionate about our customers and committed to delivering results. You should be thoughtful, thorough, and thrive on problem-solving. You'll ideally have; Strong mechanical aptitude and diagnostic skills Experience in a trade, service, maintenance, or technical role Electrical, plumbing, appliance repair, automotive, or similar experience is highly regarded Confidence communicating with customers A practical, solutions-focused mindset The ability to work independently and manage your workload Applicants for this position must have New Zealand residency or citizenship and a full New Zealand driver's license. #J-18808-Ljbffr