NZ Service Delivery Supervisor

Job Category: Customer Service,Service Delivery Alsco Uniformsis a global company and leader in textile rental services worldwide. Alsco providesconvenient, cost-effective textile rental services,commercial linen,uniformsandwashroom hygiene–our expertise runs deep and wide. We are currently hiring! Job Description At Alsco, service is at the heart of what we do. As our Service Delivery Supervisor ,you'llbe hands-on with the team, supporting daily route operations, coaching our Service Delivery People, and helping deliver the reliable, friendly service our customers know us for.You'llbuild strong customer relationships, spot opportunities to grow the business, and keep the team focused on safety, service, and success. At AlscoUniformsNZ, we regard our employees as our mostvaluable asset. As a member of our team, you willbenefitfrom continuous training, mentoring, and support, along with accesstoperks. We are recognized as a leader in our industry and an employer of choice. You’ll bring leadership or supervisory experience, strong customer service skills, and a genuine passion for coaching and developing others. You’ll be a confident communicator and problem-solver with a positive, can-do attitude, a drive to achieve results, and the ability to spot opportunities that support both customers and the business. You're physically fit, organised, and thrive in a hands-on role where you can take ownership of your route and build great customer relationships. Full training is provided, all successful candidates must complete pre-employment checks. Ifyou'repassionate about people, customer service, sales, and achieving results,we'dlove to hear from you. Lead, coach and motivate the Service Delivery team Ensure daily routes are completed successfully Deliver reliable, friendly service to customers Support team performance and help achieve KPIs Build strong customer relationships and identify sales opportunities Maintain high Health & Safety standards and support continuous improvements Ensure high presentation and service standards Alsco Uniforms NZ are committed to Diversity,Equityand Inclusion. Growing,maintainingand promoting a diverse team is a priority for us.If you need assistance with your application or navigating our website, we encourage you to reach out. In joining our friendly team, you will become an integral part of a large NZ business, with lots of opportunities for you to grow. Desired Skills and Experience Full Class 1 driver's license with a clean driving history + the ability to drive manual transmission Strong reliability, honesty, and work ethic Ability to lead ateam and manage your time effectively Strong sales awareness with the ability to grow & upsell Excellent communication and customer service skills High level of physical fitness and energy #J-18808-Ljbffr