Job Description
Kiwibank is seeking a customer service professional for its Auckland-based contact centre. You will assist customers with general enquiries, including account setup and card applications, and engage 50–60 customers daily via phone and digital channels. Role involves guiding customers through fraud or financial hardship and identifying needs to recommend appropriate solutions. Remote-work options and a Monday–Friday roster apply, with benefits and wellbeing days available. #J-18808-Ljbffr
