Job Description
Socket.dev is seeking a Customer Experience Specialist – Accounting to be the first point of contact for small business owners, bookkeepers, and accountants using Xero. You’ll combine accounting fundamentals with proactive outreach to deliver genuinely useful support and build trust in the platform. In this hybrid role, you’ll handle queries via phone, email, and chat, with an emphasis on listening, empathy, and clear communication. #J-18808-Ljbffr
