Posted 06 August, 2026
SaaS CSM -- Onboarding, Retention & Growth | Flexible
TradeWindow
Auckland, AUK, NZ
Full Time
Reference: ab8bd40c02480b0c
Job Description
TradeWindow in Auckland is seeking a Customer Success Manager to ensure customers maximize value from our SaaS solutions. You will work closely with customers and internal teams to meet or exceed revenue upsell targets and drive long-term relationships. You will guide onboarding, monitor customer health, identify growth opportunities, and advocate for customers across sales, product, and engineering to deliver a consistently excellent experience. #J-18808-Ljbffr