Aftersales Manager

You'll lead a team of seven across the workshop and parts departments, shaping how things run day-to-day and driving improvements across performance, efficiency, and customer experience. You'll have the space to make decisions, introduce new ideas, and build capability for the future, all while keeping the business running smoothly and profitably. Key responsibilities Managing all aspects of the aftersales operation - operationally, financially, and strategically Leading your team to deliver great service, customer satisfaction, and commercial results Maintaining high standards across service, repairs, warranties, and WOF compliance Promoting the Honda brand and ensuring Counties Honda continues to stand out for quality and care Refining systems, processes, and training to lift performance and capability Creating a culture where people are engaged, accountable, and continue to enjoy what they do About you A background in the automotive industry, trade qualified, with proven practical experience 7 years min Specific Honda Franchise experience (Farm & Road) 3-5yrs min Innate ability to lead people, both technical, parts and admin teams Solid commercial and financial understanding - you know how to manage budgets and hit KPIs A genuine passion for motorcycles; familiarity with farm and road bikes is a real plus Experience with marine or power equipment would be an advantage Ambition to grow, there's room here to develop into a broader management role over time About us You'll be working directly with the Owner and Director of Counties Honda, someone who's passionate about delivering exceptional results and wants a partner to help shape the business for the future. #J-18808-Ljbffr