Receptionist | Chartwell

Looking for a role where you can make a difference every day while working with a supportive and welcoming team? CareVets Chartwell is looking for a Receptionist to join our busy companion animal clinic on a full-time basis. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping things organised behind the scenes. If you're a confident multitasker with great customer service skills and strong computer literacy, we'd love to hear from you. Full-time permanent role with immediate start Supportive, experienced team with a fun clinic culture Varied reception and administration role in a busy community clinic About the Clinic CareVets Chartwell is a well-established companion animal practice located in Hamilton. Our friendly and experienced team is passionate about providing excellent patient care and exceptional client service. We pride ourselves on creating a supportive workplace where team members enjoy working together, helping one another, and delivering the best possible experience for pets and their owners. With strong connections across the wider CareVets network and access to advanced referral services, you'll be joining a team committed to continuous learning and collaboration. About the Role We're looking for a Receptionist to become the welcoming face of our busy clinic and help ensure our day runs smoothly. This is a varied role combining exceptional customer service with a range of administrative responsibilities that are essential to the successful operation of the clinic. Responsibilities include: Welcoming clients and patients into the clinic Managing appointments and clinic bookings Answering phone and email enquiries Processing invoices and payments Ordering stock and assisting with stocktakes Maintaining accurate client and patient records Learning and confidently using our veterinary practice management systems Supporting the smooth day-to-day running of the reception area Providing exceptional customer service during both routine and challenging situations An immediate start is available. About You We're looking for someone who enjoys working with people and can remain calm, organised, and professional in a busy clinic environment. Previous reception, administration or customer service experience Veterinary industry knowledge is preferred but not essential Strong computer skills and confidence learning new administration systems Experience with invoicing, ordering and stock management is highly regarded Excellent multitasking and organisational skills High attention to detail Compassionate, friendly and professional communication skills Calm under pressure and able to prioritise competing tasks Positive attitude and willingness to support the wider team Full training will be provided for the successful applicant. What's on Offer? Supportive and experienced team environment Fun, collaborative workplace culture Opportunity to develop a career within the veterinary industry Friendly, non-corporate workplace culture Discounts on vet services and retail products across the CareVets network #J-18808-Ljbffr