Contact Team Enrolment Advisor

Play a pivotal role in shaping students' futures by helping them turn their study aspirations into reality. Help future students achieve their study goals Collaborative and supportive team environment Additional leave and other staff benefits As a Contact Team Enrolment Advisor, you'll support prospective students from application through to enrolment. Through proactive outreach and personalised guidance, you'll help future students make informed decisions and confidently navigate their enrolment journey. Working closely with colleagues across the University, you'll provide advice, answer questions, and connect prospective students with the information and opportunities they need. You'll also contribute to team goals and continuous improvement initiatives that enhance the student experience. Salary will be in the range of $60,046 to $72,636 per year pro-rata based on skills, knowledge and experience brought to the position. This is a part time role, 15 hours a week (Monday - Thursday 4.15pm - 8pm), based at our Hillcrest Campus. Ko wai koe? - Who are you? You're a confident communicator who enjoys connecting with people. You build rapport with others quickly, listen carefully, and have a knack for making people feel supported throughout their journey. You'll bring a genuine commitment to delivering outstanding customer experience and the ability to build positive relationships with a wide range of people. High in empathy, you will use strong organisation skills and attention to detail to manage competing priorities. The ability to converse in Te Reo Māori and an understanding of tikanga Māori and confidence engaging respectfully with Māori students, whānau, and communities is critical for this role; previous outbound calling experience would be highly advantageous. Don't meet every single requirement? Research shows that some people are less likely to apply for jobs unless they meet every qualification. At The University of Waikato, we're committed to creating a diverse, inclusive, and genuine workplace. So, if you're excited about this role but your experience doesn't perfectly match every listed qualification, we still encourage you to apply. You might be just the right person for this or another opportunity on our team. Ko wai mātou? - Who are we? The Student Systems and Administration Division provides student-centred, efficient, and responsive services that underpin the full student lifecycle - from first enquiry through to graduation. It plays a key role in advancing the University's strategic goals, particularly those focused on student success, operational sustainability, and equity of outcomes. He aha ngā take me tono mai ai koe? - Why should you apply for this position? We want you to be part of our success! Our university stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you'll enjoy a satisfying work environment with many benefits. Ko te Tangata - For the People The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all. Applications close on Wednesday, 29 July 2026. #J-18808-Ljbffr