Posted 06 August, 2026
Operations Manager, Wellington Locality, Mental Health, Addictions & Intellectual Service (MHAIDS)
New Zealand Government
Wellington, WGN, NZ
Full Time
Reference: cc3c3f57764d9fa7
Job Description
Location: Wellington Contract: Permanent, Full-time, 1 FTE About the Role Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence. This management role partners alongside other MHAIDS Operations Managers, Clinical Leaders, Equity and Lived Experience Leaders, and key external stakeholders to deliver care totāngata whaiora and whānau who require intensive specialist mental health and addiction support. The Operations Manager is responsible for leading their locality through continual improvement and change while maintaining day-to-day service operations. This includes championing MHAIDS vision, values and model of care. The Team / Service / Location The Wellington Adult Mental Health and Addiction Services provide specialist mental health and addiction assessment and treatment for tāngata whaiora who live in the Wellington locality. Services consist of clinicians and support staff who contribute to the functions that align with their capabilities, training, and expertise. The service model supports staff to work at the top of their scope and in an interdisciplinary team environment. From the perspective of tāngata whaiora and whānau, the model facilitates a seamless experience of support from our services. Our Principles Principle 1: Grounded in Te Tiriti o Waitangi | Whakapapa ki Te Tiriti o Waitangi Tino rangatiratanga Deliver of equitable services Active protection Offering Options Working in Partnership Principle 2: Informed by peers and those with lived experience | Ka whakamōhio e nga hoa me te hunga whai wheakoora Principle 3: A welcoming, person and whānau-led approach | He huarahi manaaki, tāngata me te whānau Principle 4: Timely access to services in the community | Te whai waahi ki nga ratonga i roto i te hapori Principle 5: A strengths-based, trauma-informed and recovery focussed approach, using advanced therapy and evidence based holistic interventions | Mā te mōhio ka whai whakaaro Moū About You You will have Essential: Relevant tertiary level qualification or equivalent in health leadership Clinical qualification Professional registration with current APC Desired: Experience in implementing Te Tiriti o Waitangi in action. Valuing the contribution of others Managing stakeholder relationships Pro-active management to achieve outcomes Using data for best practice outcomes Devolution of decision making A commitment to contribute at a strategic level A commitment to promote research Broad and lateral thinker who can articulate thinking well at all levels Adept at working across established networks and structures Emotionally resilient Flexible and adaptable Works well with complexity and ambiguity Proactive and motivated - responds positively to new challenges Skilled in time and organisational management Works well under pressure - keeps a balanced perspective You will be able to Essential: Demonstrate an understanding of the significance of and obligations under Te Tiriti o Waitangi, including how to apply Te Tiriti principles in a meaningful way in your role. Desired: Demonstrate activity and decision making that values the contribution of others Desired: Demonstrate management of sustained relationships and partnerships with external stakeholders Desired: Demonstrate a proactive approach to achieving outcomes Desired: Demonstrate an ability to use data to support your arguments and proposals Desired: Demonstrate a commitment to uphold service values through action Desired: Demonstrate a commitment to contribute at a strategic level Working at Health New Zealand Health New Zealand | Te Whatu Ora means the weaving of wellness. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community. Contact: If you have any questions about the role, please contact [email protected] We will review applications as received and may proceed with the recruitment process before the closing date of this advertisement. #J-18808-Ljbffr