service desk analyst

Are you passionate about technology and customer service? Are you looking to grow your technical support experience, working on projects and supporting internal customers? Temporary 6 - 12 month contract, likely to extend ASAP Start Government Agency $28 per hour + 8% holiday pay Central Wellington Location About The Organisation and The Role... Are you passionate about technology and customer service? Are you looking to grow your technical support experience, working on projects and supporting internal customers? Temporary 6 - 12 month contract, likely to extend ASAP Start Government Agency $28 per hour + 8% holiday pay Central Wellington Location About The Organisation and The Role We specialize in Government IT recruitment. For both us, and our clients, it is all about tangata when in comes to customer service and IT support. This internal Service Desk team is passionate about customer service and supports their fellow colleagues across this central Government agency. As the first point of contact, you will support by troubleshooting a range of first-level technical issues. Servicing the wider organization, you are part of not only your immediate team but a face of the IT team across the entire business. This team is diverse and extremely customer-centric. Fundamentally this role involves; Troubleshooting Providing Level One Technical Support One call resolution In person walk ups from internal staff, hardware and software assistance #J-18808-Ljbffr