Service Technician - Coffee Machines | Auckland/North Island

Foundation Coffee - Auckland, North Island Service Technician – Coffee Machines | Auckland and Central North Island Join a Company That's Growing About Us Foundation Coffee is 100% New Zealand-owned and operated, with a proud legacy as the trusted coffee solution provider for over 1,000 businesses nationwide. As a premium coffee roaster and provider of Italian and Swiss made coffee machines, we help workplaces of all sizes enjoy café-quality coffee every day. We offer a range of automatic and manual coffee machines (fresh and powdered milk), grinders, and water coolers – all backed by a reliable nationwide service team. The Opportunity We’ve recently moved into a brand-new facility Giving our team a modern workspace with improved workshop facilities, better equipment, and a great environment to support our continued growth. If you’re an experienced Service Technician who enjoys problem-solving, working independently, and delivering outstanding customer service, we’d love to hear from you. This is a hands‑on field role that involves some overnight travel. The service area covers mostly the Auckland, Waikato, Bay of Plenty, and Northland regions. National travel might also be required for bigger projects. This is a fantastic opportunity for someone who enjoys variety, problem‑solving, and customer interaction, while working with world‑class coffee equipment. Key Responsibilities Commissioning, servicing, and repairing coffee machines and water coolers Running‑up and testing machines before delivery Performing scheduled service visits, preventative maintenance, and machine valet cleans Diagnosing issues, replacing parts, and testing after repair Supporting installations, relocations, and removals Managing spare parts and inventory logistics Building strong relationships with customers and resolving service issues What You’ll Need Electrical Appliance Serviceperson (EAS) certification – essential Proven experience in a service technician or electro‑mechanical role (coffee or similar industry experience preferred) Great troubleshooting skills and a proactive approach to service Clean NZ driver’s licence NZ residency or citizenship Physically fit and capable of manual lifting Customer‑focused, reliable, and professional with great communication skills Ability to travel and stay overnights on a weekly basis and as required. What’s In It For You Supportive team culture with plenty of laughs along the way Working from our new site in Avondale, Auckland Company vehicle, tablet, and mobile phone provided Monday to Friday work – 8:00am to 4:30pm Great work‑life balance, keeping your weekends free for you Competitive package and long-term career opportunities Work with premium Italian and Swiss coffee equipment Be part of a successful Kiwi‑owned company that’s continuing to grow. Join the Foundation Coffee Team If you’re looking for a role where your work is valued, your weekends are your own, and you’ll be part of a supportive team operating from a brand-new facility, we’d love to hear from you. Great coffee. Great people. Great careers. #J-18808-Ljbffr