Sales & Service Support (Part-time)

Safeworx is part of the +IMPAC Group, New Zealand’s leading health & safety business, encompassing training, advisory, contractor prequalification, and software solutions. We provide industry leading PPE & workwear through our brands - Safeworx and Fortus Safety. Our team is built on a strong foundation of problem-solving, teamwork, and continuous growth. We work together to deliver smart, effective safety solutions that meet the changing needs of our customers. Our team combines deep product knowledge with a commitment to exceptional service, helping clients protect their people and workplaces with confidence. We believe in exceeding expectations through reliable support, expert advice, and a customer-first mindset. By fostering a culture of collaboration, integrity, and innovation, we aim to grow sustainably while remaining a trusted leader in the safety PPE supply industry. Our Values We’re family centric, love what we do, are united in purpose and look after each other and our customers We’re practical, understand that Kiwis are innovators and risk takers, and are committed to delivering fit for purpose Health & Safety solutions that make a positive difference We’re up-front, do what we say we’ll do, do the right thing and learn from our mistakes We're focused, hardworking, know where we’re going, and are always looking for ways to make Health & Safety easier and more valuable for our customers About the Role We're looking for an exceptional customer-focused person to join our Safeworx team (25 hours per week, Monday to Friday). You’ll be contributing to the smooth operation and overall sales performance of our Petone branch, ensuring that the customer receives an exceptional experience through your knowledge, passion and commitment to providing the best health and safety solutions every time. This role could suit a parent with school-age children, or someone returning to the workplace with some flexibility on hours. Responsibilities Retail sales through counter, phone and email including distribution of product to customer Provide exceptional customer service to new and existing customers including account customers Resolve any customer problems or complaints following correct processes Inventory control including coordination and maintenance of branch stock levels Maintain accurate accounts sales records and supplier information using company systems About You Excellent organisational skills and attention to detail Proficiency in point-of-sale software packages Demonstrated ability to communicate with others at all levels Detail-oriented focus and ability to juggle multiple competing priorities Proven ability to work collaboratively with others Excellent listening, negotiation and presentation skills Applications close on 13 August 2026. #J-18808-Ljbffr