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Posted 06 August, 2026

Resolution Adviser -- Shape Fair Banking Outcomes

Banking Ombudsman Scheme
Wellington, WGN, NZ Full Time
Reference: fa716db75248ee1c

Job Description

The Banking Ombudsman Scheme invites applications for a Resolution Adviser in Wellington. You will help resolve complaints in our early resolution service, providing advice to the public, complainants and banks, and identifying issues and learnings to facilitate fair outcomes. This is a people-focused, collaborative role in a friendly, supportive team. Ideally you are great with people from all walks of life, an excellent communicator with some complaint-handling experience, and skilled at #J-18808-Ljbffr

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