Posted 06 August, 2026
Resolution Adviser -- Shape Fair Banking Outcomes
Banking Ombudsman Scheme
Wellington, WGN, NZ
Full Time
Reference: fa716db75248ee1c
Job Description
The Banking Ombudsman Scheme invites applications for a Resolution Adviser in Wellington. You will help resolve complaints in our early resolution service, providing advice to the public, complainants and banks, and identifying issues and learnings to facilitate fair outcomes. This is a people-focused, collaborative role in a friendly, supportive team. Ideally you are great with people from all walks of life, an excellent communicator with some complaint-handling experience, and skilled at #J-18808-Ljbffr