Posted 06 August, 2026
Customer Service Team Leader: Lead, Resolve & Coach
Gunn Talent
Wellington, WGN, NZ
Full Time
Reference: f7882340c6671cda
Job Description
Gunn Talent is seeking an experienced Customer Service Team Leader for a well-established New Zealand retailer. You will oversee day-to-day customer support operations, lead a team of representatives, manage escalations, and coordinate resolutions for product issues to maintain high service standards. This office-based role runs 8:30 am to 5:30 pm Monday to Friday. The ideal candidate combines leadership with problem-solving, coaching, and a commitment to delivering positive customer outcomes #J-18808-Ljbffr