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Posted 06 August, 2026

Customer Service Team Leader: Lead, Resolve & Coach

Gunn Talent
Wellington, WGN, NZ Full Time
Reference: f7882340c6671cda

Job Description

Gunn Talent is seeking an experienced Customer Service Team Leader for a well-established New Zealand retailer. You will oversee day-to-day customer support operations, lead a team of representatives, manage escalations, and coordinate resolutions for product issues to maintain high service standards. This office-based role runs 8:30 am to 5:30 pm Monday to Friday. The ideal candidate combines leadership with problem-solving, coaching, and a commitment to delivering positive customer outcomes #J-18808-Ljbffr

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