Job Description
Right Hook Digital is seeking a Head of Retention to own the Retention service line end to end, including P&L, product, people, and client relationships. This role focuses on building a world-class retention engine, not just executing flows, and requires leading group leaders, strategists, and specialists. The position emphasizes growing gross profit, developing people, and shaping how the Retention offering evolves across lifecycle marketing, email, and SMS. #J-18808-Ljbffr
